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Membership Guide
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Membership Guide - FAQs for New Members |
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FAQS for New Members
Where can I get a pool and fitness schedule?
At the Membership & Information Desk located in the Marks JCH lobby and also in the fitness room.
Does the pool & fitness schedule change?
Yes. Please note that at the end of June our schedule changes to summer hours. We have a Fall, Winter, Spring & Summer schedule. Updated schedules are always available at the Membership & Information Desk.
What should I wear to the fitness center?
Sneakers, sweatpants, windbreaker pants, or mesh workout shorts are appropriate. No jeans, slacks, khakis, dockers, jean shorts, skirts or flip flops are allowed in the fitness center. No exceptions. TO SEE A COMPLETE LIST OF FITNESS ROOM RULES CLICK HERE
What should I wear to the swimming pool?
Swimming suit and a swimming cap. We recommend that you wear flip flops. You can purchase a swimming cap in the Cashier Office. TO SEE A COMPLETE LIST OF SWIMMING POOL RULES CLICK HERE
Can I bring my bag into the swimming pool area or fitness center?
No. All belongings should be left in your locker.
Do I need a lock?
Yes. If you are using the fitness and swimming pool facilities you need to place your belongings in a locker and lock it with your own lock. Remember to take the lock home with you. If you wish to have your own locker, you can rent one on a yearly basis.
What should I do with my wallet or jewelry etc. that I don’t want to leave in the locker room?
For your convenience we have free safety deposit boxes available where you can safely store your valuables. Please go to the Cashier Office. They will assist you in storing your valuables in the safety deposit box.
Is there anything else I need to bring to the fitness center and swimming pool with me?
Yes. Please bring your Marks JCH ID and a towel.
Are there any rules for use of the steam room, sauna and shower?
Yes. CLICK HERE FOR A COMPLETE LIST OF RULES
Is there anyone to show me how to use the fitness equipment?
Yes. The Fitness Attendant will be happy to show you how to use any of the equipment.
What should I do if I lose my Marks JCH ID card?
Stop by the Membership & Information Desk. They will verify you membership and then have your picture taken. There is $5.00 fee for a replacement card. Please pick up your new card in the Cashier Office within a day or two.
Can I pay for the pool only?
No. A Marks JCH membership includes pool and fitness. We do not have separate pool or fitness membership.
Can I bring a friend to the pool and fitness center?
Yes. We have guest passes available in the Cashier Office. The cost of a guest pass is $12.00 and can be purchased up to 3 times per year. If your guest decides to become a member, we will deduct $12.00 from the price of his/her membership if he/she takes a membership within 30 days of purchasing the guest pass. Your guest must have a picture ID with them in order to purchase a guest pass. Please check our Pool & Fitness schedule to see what hours are available to use a guest pass.
If my child has a children’s membership can he/she go to the pool and fitness center?
Children under 12 are not allowed in the pool without a parent. Children must be 13 years old to use the fitness center equipment.
Once I become a member can I add my husband/wife to my membership?
Yes. If you do it within 2 weeks you can pay the difference. If it is more than 2 weeks speak to Diana our Director of Membership Services.
Can I upgrade my membership? Example, from individual to family?
Yes. You can just pay the difference at the Cashier Window.
What is the $35.00 administrative fee for?
For processing your membership application and for your picture ID card.
Can I pay for membership on a monthly basis?
No, membership needs to be paid in full at the time of registration.
What happens if I want to cancel my membership? Example, if I get sick or move.
Membership is non-refundable and non-transferable. In the case of illness, please speak to Diana immediately upon your illness to make the necessary arrangements.
Who should I call if I have any questions about my membership?
You can call Diana or Lisa at 718-331-6800 ext. 111. They will be happy to assist you.
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Marks JCH of Bensonhurst
7802 Bay Parkway
Brooklyn, NY 11214
(718) 331-6800
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